Privacy Policy
This policy explains what information MeghFit Cloud ("we") collects and how it is used.
Information we collect
- From gyms that request a trial or contact us: name, gym name, email, phone number, city and anything you write in the form.
- From gyms using the service: the information you enter about your gym, staff and members, such as names, contact details, memberships, payments, attendance and, if you use them, fitness records.
- Technical information: IP address and browser details, used to keep the service secure and prevent abuse.
How we use it
- To set up and run your gym's account, and to contact you about it.
- To send the emails and messages the service is designed to send, such as sign-in details and, where the gym turns them on, member reminders.
- To keep the service secure, for example by limiting repeated sign-in attempts.
We do not sell personal information.
Gym member data
Each gym decides what information it records about its members and is responsible for it; we process it on the gym's behalf. Each gym's data is kept separate from other gyms. Members with questions about their data should contact their gym first.
Payments
Online payments are handled by Razorpay. Card and bank details are entered on Razorpay's secure pages and are never stored by us.
Security
Passwords are stored hashed, and payment and messaging keys are stored encrypted. Access within a gym is limited by role.
Retention and your choices
We keep account data while the account is active and for a reasonable period afterwards. You can ask us to access, correct or delete your information, and members can turn off reminder messages in the member app.
Contact
Questions about this policy: contact us.